Privacy Policy

Yellow Umbrella Holidays (“we”, “our”, “us”) operates the website https://yellowumbrellaholidays.com/ (“Website”). Your privacy is important to us, and this Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights.

By accessing or using our Website, you agree to the terms of this Privacy Policy.


1. Information We Collect

A. Personal Information You Provide

We may collect personal information when you interact with our Website, such as:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Travel preferences

  • Booking details

  • Payment information (only processed securely through third-party payment providers)

Examples of where we collect this information:

  • Contact forms

  • Booking/ reservation forms

  • Newsletter sign-ups

  • Customer support


B. Automatically Collected Data

When you visit our Website, we automatically collect certain information through cookies, analytics tools, and server logs, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time and date of visit

  • Click paths and interaction data


C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality

  • Personalize content

  • Analyze site performance

  • Serve relevant marketing

You can manage cookie preferences in your browser settings.


2. How We Use Your Information

We use your information for purposes including:

  • Processing travel inquiries and bookings

  • Responding to your messages and support requests

  • Improving Website performance and content

  • Sending promotional emails (with your consent)

  • Customizing your experience and travel recommendations

  • Complying with legal obligations


3. Legal Basis for Processing (GDPR – if applicable)

Where applicable, we process personal data based on:

  • Your consent

  • Performance of a contract (e.g., booking services)

  • Compliance with legal obligations

  • Legitimate interests (e.g., improving service quality)


4. Third-Party Services

We may share data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Booking engines/ travel partners

  • Analytics tools (e.g., Google Analytics)

  • Email marketing platforms

These third parties process information on our behalf and must adhere to strict data protection standards.


5. Data Sharing & Disclosure

We may share information:

  • With service providers to fulfill bookings

  • To comply with legal requests, like court orders

  • To protect our rights, safety, or property

  • With your consent

We do not sell your personal information to advertisers or third-party resellers.


6. International Transfers

Yellow Umbrella Holidays may transfer your information to servers and service partners outside your country. We implement safeguards in accordance with applicable data protection laws.


7. Data Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no system is 100% secure — absolute security cannot be guaranteed.


8. Retention of Personal Data

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal requirements

  • Resolve disputes

If you’d like your data deleted sooner, contact us (see Contact Information below).


9. Your Rights (Where Applicable)

Depending on your location, you may have rights including:

  • Access or request a copy of your personal data

  • Request correction of inaccurate data

  • Request deletion or restriction of processing

  • Withdraw consent at any time

  • Object to certain uses of your data

To exercise your rights, contact us using the details below.


10. Children’s Privacy

Our Website is not intended for users under the age of 13 (or higher age as required by local law). We do not knowingly collect personal information from minors without consent.


11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will be revised accordingly. Continued use of our Website means you accept the new policy.


12. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, contact:

Yellow Umbrella Holidays
Website: https://yellowumbrellaholidays.com/
Email: travel@yudirect.com
Phone: +91-8657501999
Address: A-310 Kailash Industrial Complex, A Wing Park Site Powai,
Jogeshwari – Vikhroli Link Rd, Vikhroli West, Mumbai, Maharashtra 400079